Leaders in Fleet Maintenance Solutions

Arsenault Associates is a recognized leader and innovator in the field of fleet asset maintenance management software and technologies. The company was founded in 1979 as a fleet management consulting firm to serve private and public fleets with operational and organizational consulting services. Arsenault Associates has since become one of the most referenced companies of its kind in the nation’s on and off road fleet equipment trade journals and magazines.

The Company's mission is exclusively devoted to inventing, developing and deploying innovative technology solutions that assist fleet-dependent companies to reduce their equipment’s operating costs and downtime. Its family of fleet software, technologies and services, under the brand named "Dossier," are among the best known and most widely used systems of their kind.

Arsenault Associates points with pride to its growing customer base of over 3,500 commercial fleets. Clients include Fortune 100 firms, as well as large and small companies in almost every industry, including schools and government agencies throughout the Western Hemisphere. Dossier technologies are used to manage over 500,000 pieces of equipment such as tractors, trailers, trucks, buses, autos, construction equipment, material handling equipment, airport ground equipment, cranes, mining equipment, marine dockside equipment, fixed non-mobile assets and more.

Highlights of the Company's innovations include:

• 1980: Fleet Analysis - one of the first fleet PC software applications that documented fleet assets and analyzed operating costs and cost per mile.
• 1984: Maintenance Magic - one of the first commercially available fleet maintenance data processing services and marketed as one of the first stand-alone fleet programs for the PC in the DOS operating system.
• 1986: Dossier Fleet Maintenance Software - one of the first fleet maintenance programs that integrated with automated fuel island systems.
• 1989: Introduction of the first fleet maintenance parts bar coding system using double stick piggyback labels.
• 1994: America Fleet On-Line service was one of the first Windows-based, interactive client/server on-line bulletin boards dedicated specifically to the surface transportation industry. It helped set the trend for the many Internet applications used by commercial fleets today.
• 1999: 24/7 Fleet Online is one of the first online Application Service Provider (ASP) solutions for fleet maintenance allowing fleets to run the Dossier software program over the Internet.
• 2003: Pocket Dossier is one of the first hand-held, wireless, bar-code enabled fleet maintenance applications built around an off the shelf PDA.
• 2004: Pocket Dossier is deployed using cell phone technology.
• 2004: Dossier Onboard is the first commercially available integration of an on-board-computer and a fleet maintenance program allowing vehicles to report and document their own maintenance issues automatically, in real time using Wi-Fi, cellular and/or satellite communications.
• 2004: Dossier is the first fleet maintenance software to have an automated interface with Comdata’s virtual MasterCard system to provide a secure payment system to handle road service vendor invoices.
• 2005: First automated fleet Benchmark system to help a fleet establish their own internal operational and cost statistics, standards and identify exceptions based on a fleet's unique maintenance operations, equipment application and specifications, and corporate business practices.
• 2006: The first fleet maintenance software to eliminate data entry of reoccurring work through automated repair order template creation.
• 2007: The first fleet maintenance software with PM service forecasting based on the fleet's historic miles/hours/time utilization on a per unit basis and fist to offer user defined automated data import of external service vendors’ invoices to eliminate data entry and increase accuracy.
• 2008: Introduction of Dossier Automated Tire Management System - a new method of managing tires as an asset through wireless technology, with wireless Dossier Tire Probe, tire bar coding & post mfg RFID tags.
• 2008: Integration with Networkfleet GPS/AVL system to automatically receive engine fault codes, mileage meter readings and automatically import manufacturer’s recall notices into Dossier's work pending feature.

Arsenault Associates is an active contributing member of the ATA Technology and Maintenance Council (TMC), National Association of Fleet Administrators (NAFA), and the Association of Equipment Management Professionals (AEMP). The Company, its staff and products have received numerous awards and industry recognition including: "Top 100 fastest growing companies" in NJ, PA and DE by Wharton SBDC; Named "Company to Watch" by the Philadelphia Business Magazine; Recognized for the "New Jersey Governor's Cup for Entrepreneurial Excellence" award and identified as a "Star Search Product" by Computer ReSeller Magazine, to name a few.

Arsenault takes great pride in being a customer driven company who listens and works closely with its customers to generate new fleet operational ideas and technologies. By continuing to reinvest into the development of innovative fleet technologies and by providing world-class customer support services, the Company will remain as the #1 fleet maintenance software of choice for private and public fleets.

Regardless of fleet size, configuration, and needs, we partner with our customers by providing end-to-end, fleet maintenance management solutions. We do this by providing one to one system design and implementation strategies to ensure a successful and effective launch of your fleet software. Arsenault is a full-service company with over 150 years of collective experience in fleet maintenance software operations. We know and understand the various issues facing fleet managers, executives, foremen, mechanics, part room staff and all who are involved.

As a full-service company, we have three primary goals with respect to our clients:

1. Reduce their fleet operating costs and downtime
2. Manage their fleet maintenance more effectively and safely
3. Make the job of managing the fleet easier for everyone involved