Truckfleet.com - Services

"A good fleet maintenance management program is a lot more than just software"

Charles J. Arsenault

With over 26 years of fleet maintenance management software experience, Arsenault Associates offers a wide range of professional consulting and training services to ensure that our customers achieve success with Dossier. These professional services cover a wide range of issues for the varying needs of our clients.

Implementation Consulting Services
We'll review your business processes and practices, fleet maintenance shop floor work flow and procedures, and parts room management. We'll review and discuss your current operations with you and then provide you with recommendations for best deployment of your program.

System Design, Planning & Administration
Good planning results in successful deployment. Prior to implementation, and prior to training your staff, we will work with you to assist with the issues and design decisions that should be made prior to configuring your program, such as: IT/Networking considerations, management business objectives, system security, program configuration settings and specifications relative to units, parts, personel, and vendors, system reporting needs, etc. A well planned program implementation will result in quicker adoption by your staff, faster start-up, and allow you to quickly reach your business and operational objectives.

Pre-Deployment Data Entry and Data Conversion Services
We provide a wide array of services to help you get your program up and running quickly. These services include doing the initial work of entering your equipment, parts, mechanics, and vendor information and then providing you with a pre-loaded, ready-to-run program. Other services include assessing your existing database to see if converting the data into Dossier is financially feasible and from a data integrity point of view. If so, we will do the conversion work for you.

End User Training
We will train the people who will use the program on a daily basis in everything from basic data entry to reporting - from introductory level training for new users to advanced training for experienced “power users.” Training can be performed at your location or we provide training seminar classes at our corporate offices.

Program and Data Auditing
Our expert consultants will review your Dossier database and program deployment to determine how well it has been configured and utilized. The audit engagement will deliver a report listing any and all identified issues and will include a list of recommendations.

Technical Support Services
The quality of technical support directly relates to the confidence of end users and the overall quality of your program. We offer program support by toll-free 800 #, by remote control and by e-mail.

Do you really want to buy just a fleet maintenance product? Or, would you rather "partner" with a company that specializes in providing end-to-end fleet maintenance management technology solutions? Arsenault Associates is a full service company with over 100 years of collective experience in fleet maintenance software operations. Regardless of your fleet size and present needs, we will help you customize your fleet maintenance software database as well as design and implement a deployment strategy to ensure a successful and effective launch for your fleet software. We know and understand the various management issues facing both company Executives and Fleet Managers.

We work closely with clients to identify how to best deploy and manage their fleet maintenance software operations more effectively through various end-to-end services (see above) which we have perfected over the past 25 years.

Fleet Maintenance Software - Fleet Management Software - Fleet Maintenance Management Software

if you are looking for fleet maintenance software or fleet management software then we have what you need for your fleet maintenance management software