Training is the best and fastest way to increase the return on your investment in your fleet maintenance management software. With the continued introduction of Dossier updates, this will be even more important if you want to take full advantage of the latest features to maximize productivity.

"Hands-on" training provides a real-time experience and an expanded perspective on how to maximize your program’s effectiveness and your staff’s productivity. Each person attending the training class works at their own computer to maximize the training effect. Takeaway materials include (depending on the Seminar): training manual, self help guide, program user manual, and course completion certificate.

1. Dossier Basic Training – Platinum Edition - 3 Days: This broad based class focuses on day-to-day data entry and includes entering vehicles and equipment, parts, mechanics and vendor data; entering repair orders; ordering and receiving parts; entering meter and fuel data; printing reports and other daily routine procedures that will keep your system up-to-date.

2. Database Configuration, Administration & Security - 1 Day: This class includes discussion about planning for the deployment of your program, configuring the program’s words and terms, security and network issues, work flows, as well as general system administration and operational management.

3. Intermediate User Training – 2 Days: This class helps more experienced users get more from their program. This includes better utilization of the program’s features, increase data entry efficiencies of repair orders, ordering and receiving parts, meter and fuel data, and work pending. Further, you will attain more from the data you have through better use of the available reports and learn to streamline other daily routine procedures. Basic data entry items will not be reviewed.

Anyone who uses the program or its information including: Fleet Managers, Data Entry Clerks, Parts Room Clerks, Mechanics, Fleet Program Administrators, corporate IT professionals, company executives including VPs of Operation can benefit from training.

Training is performed by a senior Arsenault Associates training department staff member who has years of hands-on experience with the Dossier software and working with Dossier software users.

The training classes are performed at our corporate headquarters in Burlington, NJ or at locations around the country on a rotating schedule. A list of training dates and locations is attached.

For our current training schedule please click here.